1. Why is there a settlement?
2. What did DCWP determine?
3. Who is an Eligible Worker?
4. How much will each Eligible Worker receive?
5. How does an Eligible Worker receive a payment?
6. What happens if an Eligible Worker does not select an electronic payment method?
7. What if an Eligible Worker needs to update their address or request a new check?
8. When will payments be issued?
9. Will taxes be withheld from the payment?
10. If I owe child support, can that be withheld from the payment?
11. What does an Eligible Worker give up by accepting the payment?
12. How does an Eligible Worker opt out?
13. What free resources are available to Eligible Workers who receive a payment?
14. Where can more information about NYC worker protection laws be found?
15. How do I get more information?
DCWP and DoorDash reached a settlement to resolve DoorDash’s violations of the NYC Delivery Worker Laws. The settlement includes providing payment to more than 260,000 eligible workers.
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DCWP found that DoorDash:
Did not pay some workers for all work performed from April 22, 2022, to June 28, 2026.
Did not pay some workers within seven calendar days of the end of a pay period for work performed from April 22, 2022, to June 28, 2026.
Did not pay some workers the Minimum Pay Rate during pay periods from December 4, 2023, to June 28, 2026.
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Eligible Workers are the delivery workers that DCWP and DoorDash identified as entitled to a payment under the Settlement. If you are an Eligible Worker, you were sent a Settlement Notice.
If you believe you are an Eligible Worker but did not receive a Settlement Notice, you can contact the Settlement Administrator:
DCWP v. DoorDash, Inc. Settlement
Settlement Administrator
P.O. Box 26170
Santa Ana, CA 92799
Email: info@NYCDoorDashSettlement.com
Phone: (866) 675-2836 (Live agents are available 9:00 a.m. - 6:00 p.m. ET)
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Payment amounts are based on records compiled by DCWP and DoorDash. You can refer to your Settlement Notice for the payment amount.
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Eligible Workers may select a preferred method of electronic payment online by January 27, 2027. Eligible Workers who do not select an electronic payment method by January 27, 2027, will be mailed a check at their last known address.
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If no electronic payment method is selected by January 27, 2027, the Settlement Administrator will mail a check to the Eligible Worker’s last known address. The check must be cashed within 90 days of the date it is mailed.
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You can request an address update online. If you have questions, need to update your address, or need to request a new check, you can contact the Settlement Administrator by email info@NYCDoorDashSettlement.com or by calling (866) 675-2836.
It is up to you to keep your address updated with the Settlement Administrator to receive payment.
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Electronic payments will be issued in batches during the 90-day payment selection period.
Eligible Workers who do not select an electronic payment method by January 27, 2027 will receive checks in the mail in February 2027.
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Settlement Payments are not considered wages so no taxes will be withheld for wage purposes.
Exception: Workers with a payment over $2,000.00 without a Social Security Number or Individual Taxpayer Identification Number on file with DoorDash may be asked to provide the Settlement Administrator with a completed IRS Form W-9. You may enter a Social Security Number or an Individual Taxpayer Identification Number on Form W-9. If you choose not to do this, the Settlement Administrator may withhold 24% of the total and pay the rest to you. More information about backup withholding is on the IRS website.
Free help with understanding any possible tax responsibilities for the payment is available through NYC Free Tax Prep, visit www.nyc.gov/TaxPrep .
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Yes, this is possible. A payment owed to an Eligible Worker with a child support lien in the State of New York may be re-directed to pay down that child support obligation.
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When you accept this payment—either by receiving it electronically or by cashing or depositing your settlement check—you agree to the Settlement between DCWP and DoorDash, Inc. as set forth in the Consent Order (DCWP Adjudication No.9458-2026-ADJC).
This also means you cannot sue DoorDash, including its subsidiaries, affiliates, successors, assigns, and each of their respective officers, directors, employees, agents, and representatives, about the violations covered by this settlement if they occurred between April 22, 2022, and June 28, 2026. This applies to claims under New York City Administrative Code §§ 20-1522 and 20-1523.
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If you do not wish to accept the settlement terms and release your claims, you can choose not to receive the payment. You do not need to submit anything. Simply do not select an electronic payment method and do not cash or deposit your settlement check.
For questions about how to opt out, the release of claims or your rights, contact the Settlement Administrator at:
DCWP v. DoorDash, Inc. Settlement
Settlement Administrator
P.O. Box 26170
Santa Ana, CA 92799
Email: info@NYCDoorDashSettlement.com
Phone: (866) 675-2836 (Live agents are available 9:00 a.m. - 6:00 p.m. ET)
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Financial counseling: Free one-on-one professional financial counseling is available at an NYC Financial Empowerment Center. Counselors can help open a safe and affordable bank account to deposit the payment, budget the payment to support financial goals, and more. Book an appointment at www.nyc.gov/TalkMoney.
Tax help: Free help with understanding any possible tax responsibilities for the payment, and free tax filing, is available through NYC Free Tax Prep. Check eligibility and learn more at www.nyc.gov/TaxPrep.
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For more information about NYC worker protection laws, or to report a recent violation, visit www.nyc.gov/workers.
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This website and the Settlement Notice summarize the Settlement. More details can be found on the Important Documents page. You can also contact the Settlement Administrator at:
DCWP v. DoorDash, Inc. Settlement
Settlement Administrator
P.O. Box 26170
Santa Ana, CA 92799
Email: info@NYCDoorDashSettlement.com
Phone: (866) 675-2836 (Live agents are available 9:00 a.m. - 6:00 p.m. ET)
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